For subscription based plans; a full refund will be issued if Manual Code Digital Marketing Agency has not been able to resolve even a single issue for you within the first 48 Hours of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this Manual Code Digital Marketing Agency may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer. For incident based plans, you will be eligible for refund when any of the following criterion are met:
• You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.
• The issue is out of scope for the particular plan
• 48 Hours have not passed after the issue was last worked upon by technician
Cancellation Policy
Domain Name Registration Services : Once you purchase your Domain Name, you are its owner and it cannot be “cancelled” until the duration of the domain term has expired. Domain names are controlled worldwide by Internet Corporation for Assigned Names and Numbers (ICANN ) organization and we do not have any control over Cancellation of service renewals for on-going website promotion, website hosting or domain registration services must be made at least seven 7 business days prior to the end of the current service period.
Requests received later than seven 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period. No cancellations are entertained for those services that the Manual Code Digital Marketing Agency had offered on promotional offer / special occasions or Discount period. These are limited occasion offers by the company and hence cancellations are not possible in any conditions. Services will automatically renew until a service is cancelled. If you do not wish to renew your Monthly or Annual Service agreement you must cancel your account by sending an email to us : info@manualcode.agency
Note:- Manual Code Digital Marketing Agency also reserves the rights to cancel your account any time without any notice and refund.